Archive for the ‘Bad eMail Marketing’ Category

The power of personalization

Monday, October 29th, 2007

After attending the DMA convention in Chicago and handing out my business card I got this great email.

 Funny thing is, it arrived a day after the sale person called me.

 Now you tell me, should a company who preaches database marketing not understand the true power of personalization?

 Not only did the Dear First Name say

Dear %%FIRST_NAME%%,

There should have been a variable content segment that said:

If first name is unavailable, insert Dear Trade-Show Visitor,

It might be a little less personal, but it covers the bases.

Hearing the word SPAM when it’s really not

Sunday, May 13th, 2007

More often then not, I hear people refer to their own email marketing campaigns as spamming their customers.

These are the same people who spend a lot of time and effort asking you to opt-in to their email newsletter. They spend even more time crafting their message and and most of them are paying a third party service to properly deliver the message for them.

After attending the Camp Timberlane’s 50th reunion at the Capitol Theater and hearing Corey Mandell apologise for sending all the spam emails I realised here is someone who does not even understand the power of the medium that put more than 700 people under one roof with the click of a mouse. Tickets were sold online $50 each.

Corey, next time you refer to your email list, campaigns or customers remember we all have email addresses and we’re opting in because we think we are going to get something of value, not SPAM.

If you’re going to apologise for sending all the SPAM, just don’t send it to begin with.

Better yet don’t apologise, and don’t think of it as SPAM. Think of email marketing as a tool  that can help you sell $35,000 worth of tickets for less than $100 worth of email messaging services.

Also if you work at, you can build a very qualified email list that will fill cabin bunks for $6300 a head.

Your email list, they way you use it and how you refer your marketing efforts should all be treated with respect, not referred to as Sending SPAM.

Good luck and keep the SPAM  great emails coming  :o)

University of Guelph has issues

Monday, April 2nd, 2007

The only reason I say University of Geulph has issues, is because they sent me an issue of their alumni e-news.

Thanks, the only problem is I didn’t go to UofGuelph nor did I sign up for their newsletter.

So the big question is, how did I get this unwelcomed message?

 Email Message from University of Guelph

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Marketing Magazine you need an unsubscribe link in your email

Monday, March 19th, 2007

On 5 separate occasions I have appealed to the editors of Marketing Magazine to correct some basic issues with their email newsletter.

For many years the Marketing Daily email has been sent as a text message with a link that said click here to read online. The link would then take you to the online version for reading. Not a very friendly email but after 2 1/2 long years of perseverance they finally woke up to the 21st century and created an HTML newsletter.

Congratulations Marketing Magazine, you’re still missing the boat!

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